Digital Delivery Policy

Nature of Services

At **Modulation Digitall**, all our services are digital and non-physical. This includes strategy documents, SEO audits, PPC campaigns, content assets, web development files, and performance reports. Therefore, this policy explains the process, channels, and timelines for how these digital deliverables are shared with you.

Project Onboarding & Initial Setup

Upon successful contract finalization and payment, you will receive essential project details within **4-6 hours** (during business days) to initiate the work:

• Confirmation of project scope, timelines, and phased milestone delivery plan.
• Secure contact details for your dedicated Senior Project Manager.
• Access to a secure, private cloud folder (Google Drive/Dropbox) for all shared assets.
• Credentials for the real-time client performance dashboard (if applicable).

Methods of Delivery

We leverage industry-standard secure digital channels to ensure you receive your assets reliably:

• **Email:** For immediate alerts, project summaries, meeting minutes, and confidential credentials.
• **Cloud Storage (Drive/Dropbox):** For bulk delivery of creative assets, technical reports, and extensive documentation.
• **Client Dashboard:** For live tracking of SEO rankings, PPC spend, analytics, and performance KPIs.
• **Direct Deployment:** For Web Development, files are deployed directly to your secure hosting environment after final sign-off.

Standard Delivery Timelines

Key initial deliverables adhere to the following estimated timelines after project kickoff:

• Comprehensive SEO/Performance Audit: **3–5 business days**
• Initial PPC Campaign Strategy & Setup: **48–72 hours**
• Website/Application Wireframes & Design Mockups: **As per phased milestone schedule**
• Monthly Performance Reports: Delivered consistently by the **5th of every subsequent month**

Security & Client Ownership

All finalized digital deliverables, including custom code and design assets, are the **full intellectual property of the client** upon final payment. We maintain stringent security protocols, recommending strong passwords and two-factor authentication for all platform access shared.

Delivery Support & Issues

If you encounter any issues receiving your scheduled deliverables, please take the following steps:

• Check your spam/junk email folder and verify your shared drive access status.
• Contact your dedicated Project Manager immediately via your established communication channel.
• For technical support, email us directly at support@modulationdigitall.xyz for a guaranteed response within 1 business hour.